Frequently Asked Questions

Quick answers to things we are asked a lot. Something on your mind that is not listed? Send us a note hi@shopbrightspot.com


Product questions

Choose a scent you love and layer it with multiple products in the same scent. We suggest a candle, room & linen spray and reed diffusers.

Hotels use layered scents in calming notes to scent their lobby's. Our Italian Summer scent is inspired by a seaside hotel lobby.

It depends on the wax used. Our 8oz Non-Toxic apricot and coconut wax candles last 40+ hours.

Top Safe Wax Choices:

  • Beeswax: Considered the healthiest option as it is all-natural, burns slowest, and produces negative ions that can purify the air.
  • Coconut Wax: Highly sustainable, burns very clean, and offers excellent scent throw.
  • Soy Wax: A popular, clean-burning, and affordable plant-based option.

Tips for Indoor Safety:

  • Wicks: Use 100% cotton or wood wicks to avoid metal-core wicks, which can release toxins.

Bright Spot reed diffusers hold 4oz of diffuser oil if you flip the reeds weekly to refresh the scent this will give you 2-3 months of worry-free, flameless fragrance for your home.

Yes, phthalate free candles are better.

Benefits of Phthalate-Free Candles:

  • Improved Health & Safety: They reduce exposure to harmful airborne toxins that can cause headaches, asthma, and reproductive issues, making them safer for homes with children or pets.
  • Better Air Quality: These candles produce less soot and fewer synthetic chemicals when burned.
  • Cleaner Scent Profile: They often use high-quality, phthalate-free fragrance oils or essential oils, resulting in a more authentic, less "chemical" smell.
  • Eco-Friendly: They are often paired with sustainable, natural waxes like soy or coconut, which are renewable resources.

Absolutely! We are committed to ethical products, ensuring all our products are 100% cruelty-free.

We break it all down for you here.

Our products and packaging are made a sustainably as possible, our ultimate goal is to have no carbon footprint. Wework with our parents at Ecologi to plant a tree for each online order placed to help reduce our carbon footprint, use upcycled packing material when possible, smart packaging and more to help ensure we’re doing our best for our planet. We’re always looking at ways we do more to make the future of our planet bright! have a suggestion or idea for us? Send us a note at hi@shopbrightspot.com.

Ordering, Shipping & REturn questions

Check out our quiz to find the scent or scents that are perfect for you. You can also reference our Compare to note on each fragrance to see popular scents that align to ours.

Not at the moment, but we are working on it. The best way to determine a good scent match for you is by taking our scent quiz and taking a look at the comparable to note on each of the product pages.

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

We offer free shipping on orders $25+ and $5 flat rate ground shipping. Need it faster? Send us an email at hi@shopbrightspot.com and we will work together to get your order to you when you need it!

Yes, we accept returns within 14 days of receipt. Please take a look at our return policy for details.

We break it all down for you here.

We don't offer gift wrapping but we think our everyday packaging is perfect to send as a gift.