FAQ

Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Are your beauty products cruelty-free?

Absolutely! We are committed to ethical beauty, ensuring all our products are 100% cruelty-free.

How can I determine my skin type?

Check out our guide on identifying skin types, available in our blog section, to find products perfect for you.

What are some essential makeup products for beginners?

We recommend starting with a basic foundation, a versatile eyeshadow palette, and a nourishing lip balm.

How do I place an order?

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

What are your shipping rates?

Shipping rates vary based on location and order size. Please refer to our shipping policy for detailed information.

Can I return a product if I'm not satisfied?

Yes, we accept returns within a specified period. Please review our return policy for more details

How do I manage my account?

Log in to your account to track orders, manage addresses, and update personal information.

Do you offer gift wrapping services?

Yes, we offer elegant gift wrapping options to make your presents even more special.